More information on counselling
If you can’t see the answer to your question here or need more information, please get in touch and I’ll be happy to help.
What is a free initial session?
I offer a free initial session so we have an opportunity to see what it would be like for us to work together, discuss what you wish to get out of therapy and what I can offer. The initial session is undertaken by telephone and there is no obligation to continue if you feel it is not right for you. The session usually lasts around 20 minutes or so and you need to contact me to book an appointment. At the end of the initial session, we will discuss how you wish to proceed and if you would like to book your first counselling appointment.
When are you available?
I offer counselling during weekdays and evenings. Please contact me to find out my current availability, which changes week by week.
Do you offer any discounts?
If you feel you are unable to afford my fees, I am able to offer low cost counselling to carers through The Caring Space. Please contact me to find out more. If travel costs of getting to appointments are a problem for you on top of the counselling fee, I am able to provide counselling by telephone or Skype and cover all call costs myself (to a standard rate UK landline number or mobile).
I’ve not had counselling before – how does it work?
Over the first few sessions, we build trust and a strong therapeutic relationship to enable us to work well together. I will listen intently as you explain what is going on for you and what life is like for you. Each session is guided by you, as I gently explore your situation and feelings. You are in control at all times of how much and what you say, however being as honest as possible in the counselling sessions will help you greatly in working with what you wish to change through counselling. The process of counselling is well explained on the British Association of Counselling and Psychotherapy (BACP) website – What is Therapy. I am happy to discuss the process in more detail with you, which may help allay any fears you may have in undertaking therapy, which I understand can be a daunting thought.
What if I need to cancel my appointment?
Once counselling starts (after the initial session), I require 48 hours notice for cancellations or the full fee will be charged. This is because I hold the space open for you and do not take any other bookings at that time. We may be able to reschedule the session, depending on availability. I do not charge you for any of my cancellations, which occur very rarely.
Why have a one-off counselling session?
You may prefer to have a one-off session if you have something on your mind and would like to talk to someone confidentially and objectively about it. It may be that you have a nerve-racking presentation to make or you are worried about an upcoming exam or meeting. Perhaps you are feeling particularly stressed, anxious or angry about something. Sometimes one session is all you need to gain clarity and perspective on a situation and be able to move forwards. It can be very helpful to release your emotions and get something off your chest. One-off sessions are 90 minutes long, usually by telephone or Skype. There is no requirement for an initial session, so contact me to book an appointment or to ask any questions. If after this session you decide you would like to continue with further counselling sessions, we can discuss this possibility.
How does telephone or Skype counselling work?
I offer telephone and Skype counselling from the comfort of your own surroundings. This may be desirable if you work shifts or travel frequently and can’t be in the same place every week; are housebound or disabled; a carer or have other responsibilities which you are unable to leave. Whilst telephone and Skype counselling offers the same level of support and confidentiality as face-to-face counselling, it gives you a higher level of privacy if this is what you’d prefer. I initiate the call by Skype or phone to a standard rate UK landline number or mobile, on the day and time we agree. You will not be charged for the call cost. Skype is free to use, even from abroad. As long as you have a quiet location without any distractions, you can have your counselling sessions anywhere, including your place of work if that suits you. Find out more about counselling using Skype or contact me to book an appointment.
Who do you provide counselling to?
I work with a wide range of issues and experiences, with people of all ages and from all walks of life. My areas of interest in counselling adults includes addiction, ambiguous loss, anger, anxiety, bereavement, depression, domestic abuse, carers issues, control, identity, loss, self-esteem, mental health, missing people, problems at work and unemployment, relationships, retirement, self harm and stress. I do not provide family therapy, or couple/marriage counselling but Relate may be able to help if this is what you are after.
What is 'ambiguous loss'?
This is any loss which is uncertain, whether the person is physically absent but psychologically present such as when someone is missing, with immigration or divorce; or being psychologically absent but physically present, for example with mental illness, dementia or addiction. In these situations there is no certainty that the person will return to who or where they used to be. Ambiguous loss is described as the most stressful kind of loss; without a chance to say goodbye. Find out more about this type of counselling I provide, by contacting me.
What do you mean by a ‘professional’ Counsellor?
I have undertaken three years of study to become a qualified Counsellor. This is not currently a requirement in the UK, which means anyone can say they are a Counsellor. As a member of the British Association of Counselling and Psychotherapy (BACP), I am bound by their Code of Ethics. I also follow the BACP Guidelines for Telephone Counselling and Psychotherapy. I have professional indemnity and public liability insurance, and hold a current DBS Enhanced Certificate. I undertake regular clinical supervision and I am committed to further professional development as a Counsellor. I have a Certificate of Proficiency from the BACP and I am listed on their Accredited Register which is approved by the Professional Standards Authority for Health and Social Care.
How do you keep and manage personal data?
I am registered with the ICO (Information Commissioner's Office) and my Privacy Policy describes how I work with personal details.
What is a Domestic Abuse Champion?
Domestic Abuse Champions undergo two full days of training in Norfolk, as part of a Norfolk County Council initiative. The training includes an awareness of domestic abuse and sexual violence, female genital mutilation, forced marriage and ‘honour’ based abuse, but also recognising risk and the dynamics of domestic abuse.
What does a Dementia Friend mean?
Alzheimer’s Society’s Dementia Friends have an understanding of how dementia affects people and what it is like to live with the condition. The initiative was created so that everyone affected by dementia feels 'part of, not apart from, society'.
Have you got an example of how you work with clients?
Whilst everyone comes to counselling for different reasons and I work uniquely to suit individual needs, have a read of these two case studies which illustrate how I work with clients.
What is a free initial session?
I offer a free initial session so we have an opportunity to see what it would be like for us to work together, discuss what you wish to get out of therapy and what I can offer. The initial session is undertaken by telephone and there is no obligation to continue if you feel it is not right for you. The session usually lasts around 20 minutes or so and you need to contact me to book an appointment. At the end of the initial session, we will discuss how you wish to proceed and if you would like to book your first counselling appointment.
When are you available?
I offer counselling during weekdays and evenings. Please contact me to find out my current availability, which changes week by week.
Do you offer any discounts?
If you feel you are unable to afford my fees, I am able to offer low cost counselling to carers through The Caring Space. Please contact me to find out more. If travel costs of getting to appointments are a problem for you on top of the counselling fee, I am able to provide counselling by telephone or Skype and cover all call costs myself (to a standard rate UK landline number or mobile).
I’ve not had counselling before – how does it work?
Over the first few sessions, we build trust and a strong therapeutic relationship to enable us to work well together. I will listen intently as you explain what is going on for you and what life is like for you. Each session is guided by you, as I gently explore your situation and feelings. You are in control at all times of how much and what you say, however being as honest as possible in the counselling sessions will help you greatly in working with what you wish to change through counselling. The process of counselling is well explained on the British Association of Counselling and Psychotherapy (BACP) website – What is Therapy. I am happy to discuss the process in more detail with you, which may help allay any fears you may have in undertaking therapy, which I understand can be a daunting thought.
What if I need to cancel my appointment?
Once counselling starts (after the initial session), I require 48 hours notice for cancellations or the full fee will be charged. This is because I hold the space open for you and do not take any other bookings at that time. We may be able to reschedule the session, depending on availability. I do not charge you for any of my cancellations, which occur very rarely.
Why have a one-off counselling session?
You may prefer to have a one-off session if you have something on your mind and would like to talk to someone confidentially and objectively about it. It may be that you have a nerve-racking presentation to make or you are worried about an upcoming exam or meeting. Perhaps you are feeling particularly stressed, anxious or angry about something. Sometimes one session is all you need to gain clarity and perspective on a situation and be able to move forwards. It can be very helpful to release your emotions and get something off your chest. One-off sessions are 90 minutes long, usually by telephone or Skype. There is no requirement for an initial session, so contact me to book an appointment or to ask any questions. If after this session you decide you would like to continue with further counselling sessions, we can discuss this possibility.
How does telephone or Skype counselling work?
I offer telephone and Skype counselling from the comfort of your own surroundings. This may be desirable if you work shifts or travel frequently and can’t be in the same place every week; are housebound or disabled; a carer or have other responsibilities which you are unable to leave. Whilst telephone and Skype counselling offers the same level of support and confidentiality as face-to-face counselling, it gives you a higher level of privacy if this is what you’d prefer. I initiate the call by Skype or phone to a standard rate UK landline number or mobile, on the day and time we agree. You will not be charged for the call cost. Skype is free to use, even from abroad. As long as you have a quiet location without any distractions, you can have your counselling sessions anywhere, including your place of work if that suits you. Find out more about counselling using Skype or contact me to book an appointment.
Who do you provide counselling to?
I work with a wide range of issues and experiences, with people of all ages and from all walks of life. My areas of interest in counselling adults includes addiction, ambiguous loss, anger, anxiety, bereavement, depression, domestic abuse, carers issues, control, identity, loss, self-esteem, mental health, missing people, problems at work and unemployment, relationships, retirement, self harm and stress. I do not provide family therapy, or couple/marriage counselling but Relate may be able to help if this is what you are after.
What is 'ambiguous loss'?
This is any loss which is uncertain, whether the person is physically absent but psychologically present such as when someone is missing, with immigration or divorce; or being psychologically absent but physically present, for example with mental illness, dementia or addiction. In these situations there is no certainty that the person will return to who or where they used to be. Ambiguous loss is described as the most stressful kind of loss; without a chance to say goodbye. Find out more about this type of counselling I provide, by contacting me.
What do you mean by a ‘professional’ Counsellor?
I have undertaken three years of study to become a qualified Counsellor. This is not currently a requirement in the UK, which means anyone can say they are a Counsellor. As a member of the British Association of Counselling and Psychotherapy (BACP), I am bound by their Code of Ethics. I also follow the BACP Guidelines for Telephone Counselling and Psychotherapy. I have professional indemnity and public liability insurance, and hold a current DBS Enhanced Certificate. I undertake regular clinical supervision and I am committed to further professional development as a Counsellor. I have a Certificate of Proficiency from the BACP and I am listed on their Accredited Register which is approved by the Professional Standards Authority for Health and Social Care.
How do you keep and manage personal data?
I am registered with the ICO (Information Commissioner's Office) and my Privacy Policy describes how I work with personal details.
What is a Domestic Abuse Champion?
Domestic Abuse Champions undergo two full days of training in Norfolk, as part of a Norfolk County Council initiative. The training includes an awareness of domestic abuse and sexual violence, female genital mutilation, forced marriage and ‘honour’ based abuse, but also recognising risk and the dynamics of domestic abuse.
What does a Dementia Friend mean?
Alzheimer’s Society’s Dementia Friends have an understanding of how dementia affects people and what it is like to live with the condition. The initiative was created so that everyone affected by dementia feels 'part of, not apart from, society'.
Have you got an example of how you work with clients?
Whilst everyone comes to counselling for different reasons and I work uniquely to suit individual needs, have a read of these two case studies which illustrate how I work with clients.
It has really helped having someone listen to me and not judge. Counselling has improved my communication with my wife and I've been able to move back home now. – RB
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